Refund policy

Due to the perishable and nature-based characteristics of our products, please read our Return & Refund Policy carefully before placing an order.

🌱 Live Plants (Bare-Root)

If a live plant arrives dead or completely dried, we will provide a free replacement.
Returns are not accepted for live plants, as international returns are costly and may cause further damage to the plant.
Instead of a return, we will either:
- Send a free replacement of the same item, or
- Include the replacement with your next order, based on customer preference.
You must report dead or dried plants within 24 hours of delivery.
Please provide clear photos or videos of the plant as proof.
Claims must be sent to:
- Email: beaufloragarden@gmail.com
- WhatsApp: +91 7907791342
If you do not require a replacement, or if the item is out of stock, we will issue a store credit.
Store credit can be used to purchase any other product from our store and has no cash refund value.

Seeds, bulbs, and rhizomes are non-returnable.
We offer a replacement if the seeds fail to germinate within 8 weeks, despite correct care and sowing conditions.
To request a replacement, please provide:
- Order details and proof of purchase
- Photos or a brief report of sowing conditions (if available)
If a replacement is not required or stock is unavailable, a store credit will be issued.
Store credit can be used for future purchases and is non-refundable.

Minor stress, leaf drop, or dormancy after shipping is normal for live plants and does not qualify as damage.
Claims made after the specified time window may not be eligible.
Store credit cannot be exchanged for cash or transferred.