Terms of service

Welcome to BeauFlora. By accessing our website, browsing products, or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or services.

1. General Conditions

  • By using this website, you confirm that you are at least the age of majority in your country or region.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products

  • BeauFlora sells live plants (bare-root), seeds, bulbs, and rhizomes.
  • All live plants are natural products; size, shape, color, and appearance may vary due to season, climate, and growing conditions.
  • Product images are for reference only and may not exactly represent the delivered item.
  • Plant height and descriptions are approximate at the time of dispatch.

3. Orders & Payments

  • All orders placed on our website are subject to acceptance and availability.
  • Prices, product availability, and shipping charges are subject to change without prior notice.
  • Payment must be completed at checkout using the available payment methods.
  • We reserve the right to cancel or limit quantities of any order.

4. Shipping & Delivery

  • Shipping timelines, methods, and availability are detailed in our Shipping Policy.
  • International orders may be subject to customs inspection, delays, or import restrictions.
  • Customers are solely responsible for understanding and complying with their local plant and seed import laws.
  • We are not responsible for delays, confiscations, or rejections caused by customs authorities.

5. Returns, Replacements & Refunds

  • Due to the perishable nature of live plants and seeds, products are generally non-returnable.
  • Any issue such as dead-on-arrival plants or non-germinating seeds must be reported within the time limits mentioned in our Return & Refund Policy.
  • Valid claims require supporting photos or videos.
  • Approved claims may be resolved through replacement or store credit, as per our policy.

6. Plant Care Disclaimer

  • Plant survival and growth depend on factors such as climate, soil, watering, handling, and aftercare.
  • We are not responsible for plant loss due to improper care, transplant shock, pests, diseases, or extreme weather conditions.
  • Minor stress, leaf drop, or dormancy after shipping is normal for live plants.

7. Accuracy of Information

  • We strive to ensure that all information on our website is accurate and up to date.
  • However, we do not guarantee that descriptions, prices, or other content are free from errors.
  • We reserve the right to correct any errors or omissions at any time.

8. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and design, is the property of BeauFlora.
  • You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

  • BeauFlora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our maximum liability shall not exceed the total amount paid for the product in question.

10. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time without prior notice.
  • Continued use of the website after changes are posted constitutes acceptance of the updated terms.

11. Governing Law

  • These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

12. Contact Information

BeauFlora
Ponkunnam
Kottayam – Kerala
686506
India

Email: beaufloragarden@gmail.com
Phone / WhatsApp: +91 7907791342